As a buyer you have the right to return a purchase within fourteen days of Receipt for an exchange or refund at your preference, if the item is defective or for any other just and fair reason provided you do the following:
(i) Email firstname.lastname@example.org within fourteen days of Receipt stating:
(ia) Your Invoice Number (b) Artwork title (c) Reason for return and (d) Request for exchange or refund
(ii) Return the Goods to the Artist in the condition it arrived in, via the instructions that ArtBaazar sends following your email.
(iii) All Goods must be returned in their original packaging (which the Buyer should retain for the purpose) and must be in an unused condition.
ArtBaazar will investigate, process and refund/exchange all returns, where applicable, within 30 days of receiving notice of the buyers intention to return the goods and requires the buyer to comply with any requests for information in order to ascertain the validity of their request for a refund.
Buyers may request to cancel an Order within 24 hours of placing the Order by emailing email@example.com. ArtBaazar will, at our discretion (pending shipping and whether the order has already been processed) either elect to refund the Buyer immediately, or inform the Buyer to follow the normal returns policy.