Artbaazar offers a 14 day returns policy to all customers who are not 100% satisfied with their purchase. In order to limit returns, we advise that you take the required time to ensure that you have correctly packaged your work to ensure its safe and undamaged arrival at the home of the art buyer. It is always a good exercise to take photos during the packaging process, so that if there is a dispute, at a later date, you have evidence as to the steps taken to ensure the protection of any artworks sent via a delivery agent.
At Artbaazar we offer all our art buyers a full refund on any art works that they have purchased that do not meet their expectations with regards to the way they were described through our site or if they are damaged in transit. However, they are liable for the costs of returning your work if it is simply a case of them changing their mind, we ask that they meet the same standards of packaging as that in which the artwork was originally delivered, as well as encouraging them to return the artwork via the most efficient means possible through the use of a reputable delivery agent.
However, if the artwork arrived damaged or was misrepresented on our site, the costs of the return of the artwork sits with the artist. So please ensure that accurate descriptions are provided with each of your works, as well packaging works properly before handing over to your delivery agent.