Payments and Refunds


If you are not totally satisfied with any artwork purchased through, you can receive a full refund (minus shipping costs) in line with our Terms and Conditions of Use by returning the artwork within 14 days of initial receipt of the work from the artist. In the case of returning an artwork you will be liable to pay the costs of shipping in both directions - covering the costs of the initial delivery of the work to you and its safe and secure return to the artist.

Please note that represents artists from many different geographical locations and countries, which can cause the delivery / return costs to fluctuate accordingly. As an online art buyer we strongly recommended that you take note of the artist's location before completing the purchase their artwork.

Be aware that the cost of delivery / return can differ depending on the direction that the artwork travels and delivery service chosen. These costs are regulated by delivery service providers and can not be held responsible for any differences in these charges, as it is dependent on third party services and prices.
When returning an artwork, you, as the buyer will be responsible for the total shipping costs (delivery and return), securely packaged in its original condition and for covering the costs of insurance during its transit.